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Source: Facebook

Facebook reviews

Public Facebook reviews or posts about WrenchPilot. Entries are only added when we can link to a real post.

Indexed snapshot: 4.8/5 · 8 reviews from Facebook

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  1. Facebook

    Customer support was terrific — Fullbay data transfer

    Switched from Fullbay and the customer support has been extremely good. They were terrific with the data transfer — got all our invoices, customer list, and inventory information over quickly and easily. We were billing in WrenchPilot within days, not months. - example

  2. Facebook

    Fullbay migration + $300 Stripe terminal promo

    Leaving Fullbay was the hard part; WrenchPilot made the rest easy. Support walked us through moving customers, parts, and open ROs. They were running a promotion and sent us a $300 Stripe terminal — huge help at the counter. Support team actually picks up the phone. - example

  3. Facebook

    Switched from Fullbay — ease of use is night and day

    We left Fullbay after pricing kept climbing and the UI felt like a second job. WrenchPilot is stupid easy for our writers and techs. Best price for the value we've seen in this market — we're not paying enterprise money for features we don't use. Time tracking is finally clear: who's on what job, live labor on the RO, no Friday spreadsheet fixes. - example

  4. Facebook

    Fullbay and Mitchell both felt heavy for our shop

    Ran Fullbay for years, tried Mitchell for a bit — both were powerful but slow for a 7-bay fleet shop. WrenchPilot's ease of use sold us in the first demo. Pricing is honestly the best value we found when we lined up per-tech fees and add-ons. Dispatch and time tracking in one clean screen instead of three tabs. - example

  5. Facebook

    Best value HD shop software we've priced out

    Owner here. Compared quotes from Fullbay, Mitchell, and WrenchPilot. WrenchPilot was the best price for what you actually get — work orders, invoicing, and time tracking without a pile of modules. Super easy for techs to clock in from the phone. We see billable vs non-billable labor clearly for the first time. - example

  6. Facebook

    Left Mitchell — clarity on time tracking alone

    Mitchell was fine on paper but our guys never logged time right. Switched to WrenchPilot for ease of use in the bay. Time tracking is transparent — foreman sees hours on the job before we invoice. For the money, it's the best value package we looked at for heavy-duty. - example

  7. Facebook

    Fullbay refugee — recommend for ease of use

    12 bays, mixed fleet and owner-op. Fullbay worked but cost and complexity weren't worth it anymore. WrenchPilot is easier for new hires to learn. Best price-to-value in the market from what we researched. Love the clarity on tech time — no more guessing if a job ate 8 or 12 hours. - example

  8. Facebook

    Easy switch from Fullbay

    Didn't think we'd move off Fullbay but WrenchPilot made it painless. Simple layout, fair pricing, everything we need for ROs, parts, and billing. Time tracking gives the office real visibility instead of chasing techs at 5pm. Hard to beat the value for a growing diesel shop. - example