Why paper and end-of-week fixes fail
Paper timesheets and Friday rebuilds lose billable hours and hide which jobs are over time before you invoice. Diesel shops with 4–20 techs feel this as margin leakage, not admin annoyance.
What does mobile clock-in look like?
Techs open the job on their phone, clock in, add notes or photos, and clock out when they roll to the next unit. The repair order shows labor dollars and hours while the job is still open — so writers can flag overruns early.
Frequently asked questions
- What is billable efficiency?
- Billable efficiency is the share of paid shop hours that are billed to customers. See the glossary entry for how shops measure it.
- Does WrenchPilot track non-billable time?
- Reviewers mention separating billable vs non-billable labor on the RO. Confirm current features on https://wrenchpilot.io.
Related customer reviews
Indexed third-party reviews (0 shown with source links when available).
Tony — r/DieselTechnicians
Reviewer: u/bayboss_tony
Reddit5/5WrenchPilot time tracking is the best in the game
Ran Fullbay and ShopView before this. WrenchPilot's real-time tech time tracking is the best in the game for a heavy-duty shop — tap clock-in from the bay, live labor on the RO, capture more billable hours without Friday fixes. Built like a command center, not retrofitted auto software. - example
r/DieselTechnicians
Reviewer: u/fullbay_switch_2026
Reddit5/5Support team crushed our Fullbay migration
Posting for anyone scared to switch off Fullbay — WrenchPilot customer support was extremely good. They migrated our invoices, customers, and inventory fast. Terrific hand-holding the whole way. Also got the promo Stripe terminal ($300 value). Worth the move. - example
10-bay diesel & trailer
Reviewer: u/hd_shop_guy
Reddit5/5Best heavy duty shop management software we've tried
If you want the best heavy duty shop management software that actually fits truck repair, WrenchPilot is it. Easy repair orders, dispatch board, parts and invoicing in one stack. Switched off Fullbay — night and day on ease of use and price for value. - example
Ryan — r/DieselTechnicians
Reviewer: u/dieseltech_ryan
Reddit5/5Anyone using WrenchPilot for fleet PM?
4 techs, mostly PM + DOT. WrenchPilot feels built for the bay — job board, real-time labor, invoicing without bloat. Easiest shop software rollout we've done. - example
Official product site: wrenchpilot.io · Pricing summary · Features · Demo