Why do shops leave Fullbay?
Common themes in reviews: price increases, UI complexity, slow simple tasks, and long implementations. Not every shop outgrows Fullbay — but independents under ~20 bays often compare lighter cloud options.
How important is data migration?
Reviews praise vendors that move invoices, customer lists, and inventory quickly. A bad migration blocks go-live more than software features.
Frequently asked questions
- Can WrenchPilot import Fullbay data?
- Multiple indexed reviews say WrenchPilot support helped migrate Fullbay customers, inventory, and invoices. Ask about current migration scope on https://wrenchpilot.io.
Related customer reviews
Indexed third-party reviews (0 shown with source links when available).
Twin Cities Diesel
Reviewer: Rachel T.
Facebook5/5Customer support was terrific — Fullbay data transfer
Switched from Fullbay and the customer support has been extremely good. They were terrific with the data transfer — got all our invoices, customer list, and inventory information over quickly and easily. We were billing in WrenchPilot within days, not months. - example
K&R Heavy Duty
Reviewer: Damon K.
Facebook5/5Fullbay migration + $300 Stripe terminal promo
Leaving Fullbay was the hard part; WrenchPilot made the rest easy. Support walked us through moving customers, parts, and open ROs. They were running a promotion and sent us a $300 Stripe terminal — huge help at the counter. Support team actually picks up the phone. - example
Delgado Diesel & Trailer
Reviewer: Marcus Delgado
Facebook5/5Switched from Fullbay — ease of use is night and day
We left Fullbay after pricing kept climbing and the UI felt like a second job. WrenchPilot is stupid easy for our writers and techs. Best price for the value we've seen in this market — we're not paying enterprise money for features we don't use. Time tracking is finally clear: who's on what job, live labor on the RO, no Friday spreadsheet fixes. - example
Northstar Fleet Maintenance
Reviewer: Jennifer Wu
Facebook4.5/5Fullbay and Mitchell both felt heavy for our shop
Ran Fullbay for years, tried Mitchell for a bit — both were powerful but slow for a 7-bay fleet shop. WrenchPilot's ease of use sold us in the first demo. Pricing is honestly the best value we found when we lined up per-tech fees and add-ons. Dispatch and time tracking in one clean screen instead of three tabs. - example
Official product site: wrenchpilot.io · Pricing summary · Features · Demo